Where we work
Operations rhyme. The paperwork changes.
Five sectors where we have gone deep enough to open a conversation with a question rather than a pitch. And a longer list where the bottleneck turns out to be the same one wearing different paperwork.
Where we go deep
Education
Admissions, records and fees in one place.
- Admissions data re-typed into the student record, then again into the fee ledger
- Fee reconciliation done by hand against bank statements at term end
The questions we’d ask →
V-02Healthcare
Records, scheduling and claims that reconcile.
- Appointments in a diary that the records system knows nothing about
- Claims assembled at month end from notes, cards and memory
The questions we’d ask →
V-03Manufacturing and FMCG
Production, stock and orders on one set of numbers.
- Production logged on paper and entered the next morning, if at all
- Stock figures that differ depending on who you ask
The questions we’d ask →
V-04Real estate
Listings, tenants and maintenance without the thread.
- Maintenance requests reported in a chat and tracked in someone's head
- Occupancy and arrears assembled from a spreadsheet each month
The questions we’d ask →
V-05Retail and supermarkets
One stock position across every location.
- A stock figure per branch, and no reliable figure across the group
- Transfers between branches recorded at one end and not the other
The questions we’d ask →
And everywhere else
Depth in five sectors is where our outbound goes. It is not a rule about who we take on.
If your sector isn’t below, the question is whether your process is written down anywhere — not whether we’ve seen it before.
- Logistics and haulageFleet, trips, proof of delivery
- Financial servicesOnboarding, back office, reconciliation
- Professional servicesMatters, timesheets, billing
- Energy and utilitiesAssets, maintenance, metering
- Public sector and NGOsProgrammes, grants, field reporting
Tell us what breaks. We’ll tell you whether software fixes it.
The first conversation costs nothing and often ends with us saying you don’t need a build yet. That’s a useful answer too.