Appointments in a diary that the records system knows nothing about
Records, scheduling and claims that reconcile.
Patient records in one system, appointments in a book, stock on a card, and claims assembled by hand at month end. Each part works. The joins are where the money and the time go.
The questions we’d open with
A first meeting is not a demo. It is these four questions and a notebook.
If you can answer them off the top of your head, you probably don’t need us yet. If answering them means asking three people and opening two files, that gap is the thing we build against.
- How do you handle patient records, appointment scheduling and inventory today?
- What compliance concerns shape how you can store and move that data?
- How long does a claim take from consultation to submission?
- Where does a patient's record get re-entered by hand?
What it usually looks like first
01
02
Claims assembled at month end from notes, cards and memory
03
Consumable stock counted manually, and often counted wrong
04
No audit trail for who saw which record, and when
None of this means the operation is badly run. It means the operation outgrew the tools that were right for it three years ago. That is a different problem, and a cheaper one to fix.
Where we start
Usually scheduling joined to the record, so a booked appointment and a patient file are the same object rather than two.
We ship in slices rather than in one release. Something useful reaches real users within weeks of the design being agreed, and grows from there. You see whether it works before the bill gets large.
01
Map
02
Design
03
Build
04
Adopt
05
Run
What we usually build for healthcare
Who we talk to
Hospitals, clinics, diagnostic centres
Where we meet
- Medical associations
- Health tech events
- Regulatory bodies
Start with the walkthrough, not the demo.
An hour on site, the four questions above, and an honest answer about whether a build is warranted. It costs nothing.